Cables
At MegaFone, we want you to buy with confidence. That’s why we offer clear, generous warranties and transparent policies.
1. No Returns Once Purchased
-
All sales are final. No returns or refunds are offered after purchase, except where required by UK consumer law (e.g., faulty or misdescribed goods).
-
You are welcome to visit our Canterbury store to see, test, and try products before buying.
2. Warranty Coverage
We provide a 5-year warranty on all phones, laptops, and tablets. This covers manufacturing defects and internal hardware faults under normal use.
All accessories — such as cables, chargers, adaptors, and cases — come with a 1-year warranty covering manufacturing defects.Please note: Our warranty does not cover any damage caused by the customer, including drops, screen cracks, outer body damage, liquid damage, or wear and tear on accessories.
3. Warranty Claim Requirements
-
Customers must present a valid receipt to claim warranty service.
-
Warranty claims must be made in person at our Canterbury store.
4. Repairs
-
Our No Fix, No Fee promise applies to all repair services — if we can’t fix it, you don’t pay.
-
Repair warranties are separate and will be explained at the time of service.
We’re here to keep your devices working for years — just keep your receipt safe, and we’ll take care of the rest.
-
We currently serve customers only within Canterbury.
1. Local Delivery
-
Local delivery is available within Canterbury city limits.
-
Delivery times are typically 1–2 working days from order confirmation.
-
Delivery charges (if applicable) will be shown at checkout.
2. Store Pickup
-
You can choose to collect your order in person from our Canterbury store at no extra cost.
-
Orders are usually ready for collection within 1 working day — we’ll notify you when your order is ready.
-
Please bring your order confirmation and a valid ID when collecting.
3. Important Notes
-
We do not currently offer shipping outside Canterbury.
-
For urgent same-day needs, please contact us directly — we’ll do our best to help.
-

